This policy provides information about the collection, use, transmission, and protection of your personal data. Any modifications to this policy will be posted on our website.
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Collection of Personal Data:
We collect personal data when:
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You request information about a service we provide, or you contact us with questions or complaints.
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You subscribe to our newsletter services.
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You visit or navigate through the Agathia Resort website (via cookies).
The information we collect from you depends on the services of Agathia Resort to which you have subscribed or are using. This information may include, but is not limited to:
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Name, phone number, and email address.
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Communication between us, such as recorded phone calls, emails, or written correspondence.
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Preferences you share regarding specific services.
Επιπλέον, συλλέγουμε πληροφορίες σχετικές με τον τρόπο που χρησιμοποιείτε τις υπηρεσίες και τα προϊόντα μας, όπως:
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Information related to how you use our services and products, such as usage data from your mobile or computer device when visiting our website. We use cookies to collect information about how you use our website and remember your preferences on subsequent visits.
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Use of Personal Data:
We process your personal data for various purposes, including:
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Providing our services to you.
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Informing you about new services (unless you opt-out from receiving promotional messages).
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Responding to any questions or concerns you have regarding the use of our services.
We will retain your data for as long as required by law. If there is no legal obligation to retain your data, we will delete it as soon as the purpose of processing ceases to exist.
Transmission of Personal Data:
We may transmit your personal data to:
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Judicial or law enforcement authorities when we are required to provide information as authorized by law, for fraud protection, or to defend our rights.
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Emergency services (Immediate Action – Fire Department – Ambulance) or third parties you have designated for your protection.
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Security of Personal Data:
Agathia Resort continuously improves technical and organizational measures to protect your personal data from unauthorized access, accidental loss, misuse, or destruction.
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Your Rights
You can contact us to understand which personal data we hold about you and how we process it. You may also request a copy of your personal data at any time.
If you believe your data is inaccurate, please contact us to make appropriate corrections. If you think your data is not processed for a specific and legitimate purpose, you can request its deletion.
You can also request to suspend the processing of your personal data or object to its processing for your own reasons. You may opt-out of promotional activities or select to opt-out from specific types of communication (e.g., email, phone, etc.).
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Contact information
For any information regarding your personal data, or to exercise any of the above rights, you can contact us via email at: info@agathiaresort.com.
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Right to Appeal:
If you have exercised any or all of your rights regarding data protection and feel that your concerns regarding the use of your personal data have not been satisfactorily addressed, you have the right to file a complaint with the Personal Data Protection Authority (DPA), 1-3 Kifisias St., 115 23, Athens. You can find information on how to file complaints on their website (http://www.dpa.gr).
